Help
One page per topic. Looking for something that isn’t here? Tell us and we’ll write it.
Getting started
- Getting started with Ploffo
From an empty workspace to your first scheduled post, in five steps.
- Getting client approval
How a post goes from proposal to approved, who sees what, and what happens when someone wants something changed.
- Supplying your material
Two folders in your Material screen, and where you drag something is the only question ever asked.
- The builder: one image, every format separately
How a background, a logo and a few lines become a post in every format you need.
- Your schedule in your own calendar
Put what is going out next to your appointments, in Google Calendar, Outlook or Apple Calendar.
- The API and the MCP server
Create posts from your own system, or let your AI assistant drive Ploffo.
Channels
- Connecting channels
Which channels Ploffo supports, what you need to have ready, and why some platforms take extra steps.
Plans and billing
- Plans and pricing
What Solo, Studio and Agency include, and what an extra workspace or channel costs.
- Billing, switching plans and cancelling
Where your invoices are, what happens when you switch plans, and how to stop.
Your data
- Your data, exporting and deleting
What Ploffo keeps, for how long, and how to take it all with you or have it erased.
Something went wrong
- Error codes
Every error message in Ploffo has a code. Here’s what each one means and what to do.
- My post didn’t go out
What Ploffo tries by itself, when you get told, and what you do then.
- An image or text was rejected
Why a platform sends something back, and what you do about it.
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